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Mission & Beliefs
Mission
The mission of BryanLGH Medical Center is to provide our community, state and region with comprehensive patient-centered, safety focused quality care in partnership and cooperation with our Medical Staff and other healthcare organizations. We provide education to healthcare professions, promote wellness, provide healthcare services for those in need regardless of their ability to pay and are sensitive to those who are culturally diverse or have disabilities.
Vision
Continue to be the recognized provider of choice by progressively raising our quality and service standards.
Beliefs: Integrity, Leadership, Service, Teamwork and Value
Integrity — We place the highest value on integrity to consistently maintain the trust of others.
To uphold this belief, we will:
- Do the right thing for the right reason.
- Be reliable.
- Be responsible for our actions and words.
- Respect other people.
- Be competent in our work.
- Comply with all laws and regulations.
Leadership — We commit to being visionary and decisive and pledge to support and recognize the people who make the vision a reality.
To maintain a leadership position, we will:
- Have vision to see the "big picture."
- Inspire and motivate.
- Be a good listener and have an open mind.
- Be a risk taker and a self-starter.
- Empower, support and mentor others.
- Give specific and timely recognition to others.
- Balance work and personal life.
- Be respectful of others.
- Integrate individual strengths toward a common goal.
- Acknowledge the diverse needs of each individual emotionally, physically, spiritually and intellectually.
- Commit to continual improvement and lifelong learning.
Service — We pledge to seek, understand and respond to our customers' and co-workers' needs.
To provide the best-possible service, we will:
- Take initiative and show willingness to serve.
- Anticipate and respond to needs in a timely manner.
- Be positive and enthusiastic.
- Respect the dignity of others.
- Show courtesy.
- Have a professional appearance.
- Be committed to quality.
- Communicate necessary information.
- Listen.
- Keep commitments.
- Provide a safe environment.
- Consistently do things so well that our customers are pleasantly surprised.
Teamwork — We commit to collaborate with co-workers, our medical staff members and volunteers to continuously improve services.
To foster a team atmosphere, we will:
- Cooperate and communicate.
- Understand and commit to a common goal.
- Utilize diverse and complimentary talents.
- Share the burden and share the victory.
- Have fun.
- Demonstrate professionalism.
- Be respectful of others.
- Involve all the right people in decision-making.
Value — We commit to being fiscally responsible while at the same time providing high-quality care.
To demonstrate a high level of value, we will:
- Respect the economic contributions of people by investing in and maximizing everyone's potential.
- Be productive.
- Use what we have wisely by reducing waste and unnecessary costs.
- Learn and practice Total Quality Improvement principles.
